Terms and Conditions
Returns Policy
We hope you are happy with your purchase but if you need to send something back please CONTACT US first before returning any item.
You have 28 days from the date of receipt to return an item to us. Returned items must be received by us in an equal condition to that which they were received by you, the customer.
Items are returned at the expense of the customer unless an item is found to be faulty, in which case we will cover the cost of shipping the item back to us.
Delivery Time
We do our best to ship goods within 5 working days and will email you when the goods leave . You will be notified if shipping will take longer than normal. We use Royal Mail for delivery within the UK. Please contact us if you think your order is delayed.
Shipping within the UK is FREE ON ALL ORDERS.
For customers outside the UK please contact us before you order for an accurate quotation of postage and handling costs.
Secure Online Payments
We use secure payments through Stripe. Stripe allows payments from all major credit and debit cards so even if you do not wish to use a Paypal account you may still securely process a transaction. We do not keep any record of credit card details used. Please refer to the Stripe website for full terms and conditions.
Privacy
We take your privacy seriously and will never release any information to 3rd parties.